Digital Performance Management (OEE)
Real-time machine performance, downtime reasons and production KPIs through ThingWorx Digital Performance Management, with OPC UA and Kepware connectivity to plant equipment.
Services · ThingWorx — MES
ThingWorx MES Services by PSPTechHub
PSPTechHub builds, runs and evolves Manufacturing Execution Systems on PTC ThingWorx — connecting machines, operators and enterprise systems into real-time, audit-ready production execution.
MES Capability Built on ThingWorx
PSPTechHub implements ThingWorx-based MES solutions for manufacturing, food, pharmaceutical, automotive and energy operations. Every engagement converts live production problems — paper logs, fragmented OEE, manual work orders, disconnected assets — into connected, measurable execution on the ThingWorx platform.
Capabilities
What PSPTechHub Builds on ThingWorx
Six MES capability areas, each proven in live production deployments.
ThingWorx Manufacturing Apps
Role-based apps for operators, supervisors and engineers — live job order management, asset monitoring units and custom production dashboards with secure single sign-on.
Digital Work Instructions & E-Logbooks
Paperless operator guidance, configurable e-forms, electronic signatures and complete audit trails for regulated production environments.
SAP-Integrated Work Order Lifecycle
Closed-loop synchronization between SAP planning and shop-floor execution — automated work order creation, confirmation and closure with full traceability.
IIoT Connectivity & Asset Monitoring
Centralized data acquisition from PLCs, test systems and sensors, with threshold-based alerts, predictive maintenance signals and multi-site scalability.
Compliance & Traceability
Electronic records, version control, approval workflows and audit-ready reporting aligned with GxP, SOP and IAM governance standards.
Managed Services
ThingWorx AMS Services by PSPTechHub
Application Managed Services that keep your ThingWorx MES stable, secure and continuously improving after go-live.
Proactive Platform Monitoring
24/7 monitoring of ThingWorx servers, Kepware connectivity, data flows and integrations, with threshold-based alerts and defined incident response.
Multi-Level Support with SLAs
Structured L1/L2/L3 support model with defined SLAs, ticket triage, root-cause analysis and proactive issue prevention across sites.
Continuous Enhancements
Backlog-driven improvements — new dashboards, KPIs, workflows and integrations — delivered as managed releases without disrupting production.
Governance & Access Management
Role-based access control aligned with enterprise IAM standards, periodic access reviews and audit-ready change management.
Performance & Cost Optimization
Thing model tuning, data retention policies, query optimization and infrastructure right-sizing to keep the platform fast and cost-efficient.
User Enablement & Adoption
Operator, supervisor and admin enablement, documentation and refresher sessions so the MES stays adopted on the shop floor.
Upgrades & Migrations
ThingWorx Upgrades & Migrations
Structured upgrades of ThingWorx applications and platform versions — planned, validated and executed without production downtime surprises.
AMU Upgrades (Asset Monitoring Unit)
Upgrade and reconfigure Asset Monitoring Units to the latest releases — preserving machine connectivity, alert rules, historical data and custom extensions.
CWC Upgrades (Connected Work Cell)
Connected Work Cell version upgrades with validation of operator workflows, work instructions, station configurations and line-side integrations.
RTTPM Upgrades (Real-Time Production Performance Monitoring)
RTTPM upgrades covering OEE calculations, downtime reason trees, production counters and performance dashboards, with post-upgrade data verification.
Platform Version Upgrades
ThingWorx platform upgrades across major and minor versions — extension compatibility checks, Composer and Mashup validation, and rollback planning.
Platform Migrations
Migrations between environments, servers or cloud infrastructure — including Thing models, data, extensions, integrations and security configuration.
Upgrade Assessment & Roadmap
Pre-upgrade assessment of customizations, extensions and integrations, with a phased roadmap, test strategy and production cutover plan.
AI-Powered
ThingWorx MES Capability Advisor
Describe your ThingWorx environment and goals — get a recommended set of MES capabilities and an AMS or upgrade starting plan.
Service Inquiry
Request ThingWorx AMS, Upgrade or Migration Support
Select the service areas you need and share your environment details — PSPTechHub responds with a scoped proposal.
FAQs
ThingWorx MES Services — Questions Answered
- What MES capabilities does PSPTechHub deliver on ThingWorx?
- PSPTechHub delivers OEE and digital performance management, ThingWorx Manufacturing Apps, digital work instructions, e-logbooks, SAP-integrated work order lifecycle, IIoT asset monitoring and compliance-ready traceability on the ThingWorx platform.
- What does PSPTechHub cover under ThingWorx AMS services?
- PSPTechHub AMS covers 24/7 platform monitoring, multi-level SLA-based support, continuous enhancements, governance and access management, performance optimization and user enablement for ThingWorx MES environments.
- Can PSPTechHub upgrade AMU, CWC and RTTPM applications?
- Yes. PSPTechHub performs structured upgrades of Asset Monitoring Units, Connected Work Cell and Real-Time Production Performance Monitoring, preserving connectivity, workflows, OEE data and customizations.
- Does PSPTechHub handle ThingWorx platform upgrades and migrations?
- Yes. PSPTechHub manages ThingWorx version upgrades and platform migrations with extension compatibility checks, validation, rollback planning and phased cutover.
- Can ThingWorx MES integrate with SAP and existing plant systems?
- Yes. PSPTechHub implements closed-loop synchronization between SAP and ThingWorx MES, and connects plant equipment through OPC UA, Kepware and industrial protocols for unified data flow.
Build, Run and Evolve Your MES on ThingWorx
PSPTechHub converts ThingWorx platform capability into production-ready MES — from connectivity and OEE to work instructions, SAP integration, AMS support and structured upgrades.
Prefer to talk? contactus@psptechhub.com · +91 8099838001